As Eber is pushing to become the leading Loyalty Marketing Platform.

One of our effort is to make our XM Admin UI more easier to navigate for you.

The menu and features are now arranged by following sections:

• Home
• Insights
• People
• Messaging
• Loyalty (New)
• Marketing (New)
• Commerce (Renamed)
• Feature & App Directory
• Customer Portal (New)
• Channels (Consolidated Features)
• Settings

You can watch a quick intro from our Founder, Edward.

A brand new LOYALTY menu icon, which you can manage all aspects of your loyalty program such as membership, points, rewards.

Another new menu icon, MARKETING, which we put together all the marketing related features such as Referral, Listening, Survey, Smart Form and Gamification. If you have not set a feedback form or NPS scoring for your business, here is where you do it. Or talk to your customer success manager.

The COMMERCE menu holds all the eStore features now. Monetise your customer base with O2O commerce features like Gift Card and Voucher.

With this new UI enhancement, we hope to make you setting up and management of your program even more easier. So we can building a better experience for your customer together.

This change also setup the platform for us to push out more enhancement later this year. We hope you enjoy the new UI.

Hello everyone! 

At Eber, we are dedicated to build a better product every day. So focus that there are times we are not keeping you informed of our latest feature launches and enhancements. This is all going to change in the new year 2022. 

Subscribe to our product feed today or keep an eye in this space. We will keep you posted on all the exciting news!

How much customers are your retaining? Check out your cohort chart in Insights > Spending > Cohort. You get insights of how much customers return after X months or how much revenue are generating from each cohort.

We are excited to announce that we have just launched our early access signup for Teamber. Recognise your team, get rewarded, and measure successes with Teamber. Let's celebrate Teamwork! https://teamber.com/  #teamwork #employeeexperience

Gamification has arrived at Eber! Check with our consultants or success team about adding gamification to your member program.

Thanks to our partner at @market_js You can easily skin games from MarketJS and incorporate to your member program! #gamification #customerengagement

Some customers are special! Add internal notes that are viewable by your team.