Eber Eber Product Updates logo
Back to Homepage

Eber Product Updates

See the latest new features, improvements, and product updates.

Subscribe to Updates

Labels

  • All Posts
  • Fix
  • Announcement
  • Improvement

Jump to Month

  • March 2022
  • December 2021
  • January 2021
  • December 2020
  • November 2020
  • February 2020
Changelog byAnnounceKit

Create yours, for free!

AnnouncementImprovement
a month ago03/29/2022

New Navigation Menu In XM Admin

As Eber is pushing to become the leading Loyalty Marketing Platform.

One of our effort is to make our XM Admin UI more easier to navigate for you.

The menu and features are now arranged by following sections:

  • Home
  • Insights
  • People
  • Messaging
  • Loyalty (New)
  • Marketing (New)
  • Commerce (Renamed)
  • Feature & App Directory
  • Customer Portal (New)
  • Channels (Consolidated Features)
  • Settings

You can watch a quick intro from our Founder, Edward.

A brand new LOYALTY menu icon, which you can manage all aspects of your loyalty program such as membership, points, rewards.

Another new menu icon, MARKETING, which we put together all the marketing related features such as Referral, Listening, Survey, Smart Form and Gamification. If you have not set a feedback form or NPS scoring for your business, here is where you do it. Or talk to your customer success manager.

The COMMERCE menu holds all the eStore features now. Monetise your customer base with O2O commerce features like Gift Card and Voucher.

With this new UI enhancement, we hope to make you setting up and management of your program even more easier. So we can building a better experience for your customer together.

This change also setup the platform for us to push out more enhancement later this year. We hope you enjoy the new UI.

Avatar of authorProduct Team
4 months ago12/27/2021

Welcome to the new Eber product feed!

Hello everyone! 

At Eber, we are dedicated to build a better product every day. So focus that there are times we are not keeping you informed of our latest feature launches and enhancements. This is all going to change in the new year 2022. 

Subscribe to our product feed today or keep an eye in this space. We will keep you posted on all the exciting news!

Avatar of authorProduct Team
a year ago01/15/2021

View Member Spending by Cohort

How much customers are your retaining? Check out your cohort chart in Insights > Spending > Cohort. You get insights of how much customers return after X months or how much revenue are generating from each cohort.


Avatar of authorProduct Team
a year ago12/25/2020

Teamber Early Access

We are excited to announce that we have just launched our early access signup for Teamber. Recognise your team, get rewarded, and measure successes with Teamber. Let's celebrate Teamwork! https://teamber.com/  #teamwork #employeeexperience

Avatar of authorProduct Team
a year ago11/30/2020

Gamification Availability

Gamification has arrived at Eber! Check with our consultants or success team about adding gamification to your member program.

Thanks to our partner at @market_js You can easily skin games from MarketJS and incorporate to your member program! #gamification #customerengagement


Avatar of authorProduct Team
2 years ago02/10/2020

Customer Notes

Some customers are special! Add internal notes that are viewable by your team.


Avatar of authorProduct Team